Privacy policy

Walmart247 · Your Privacy Matters

Privacy Policy

Effective Date: July 30, 2026

Privacy Summary

We collect information needed to operate the store, process orders, deliver products, provide support, prevent fraud, and improve our services.

Privacy contact: support@walmart247.com

1. Who We Are

Walmart247 is an online store operated by HD Global, located at 25 Collins Street, Melbourne, VIC 3000, Australia. In this policy, “Walmart247,” “we,” “us,” and “our” refer to HD Global.

2. Personal Information We Collect

Depending on how you interact with our store, we may collect:

  • Your name, email address, telephone number, billing address, and shipping address;
  • Order, transaction, product, return, and refund information;
  • Account and customer-support information;
  • IP address, browser, device, operating system, and approximate location information;
  • Website activity, referral information, cookies, pixels, and similar technologies; and
  • Fraud-prevention, payment-verification, and security information.

Payment information is processed through the payment options available during checkout. We generally do not receive or store your complete payment-card number.

3. How We Collect Information

  • Directly from you when you order, create an account, submit a review, or contact us;
  • Automatically through your browser, device, cookies, and pixels;
  • From Shopify and payment providers;
  • From shipping, fulfillment, and customer-support partners; and
  • From analytics, advertising, and product-review providers.

4. How We Use Personal Information

  • Process payment and fulfill orders;
  • Arrange shipping and send tracking updates;
  • Provide customer support;
  • Process returns, replacements, and refunds;
  • Detect and prevent fraud or misuse;
  • Maintain website security;
  • Improve products, website performance, and customer experience;
  • Measure advertising and marketing performance;
  • Request and display customer reviews;
  • Comply with legal and regulatory requirements; and
  • Protect our rights, customers, and business.

5. Shopify

Our store is hosted by Shopify. Shopify provides the ecommerce infrastructure used to display products, manage orders, support checkout, and operate our online store. Personal information may be processed by Shopify according to its own legal and privacy obligations.

6. PayPal and Payment Providers

If you select PayPal or another payment provider during checkout, that provider processes payment and transaction information under its own terms and privacy policy. We recommend reviewing the privacy information supplied by your selected provider.

7. Meta Pixel and Advertising

We may use Meta technologies, including the Meta Pixel, to:

  • Measure website visits, advertising performance, and conversions;
  • Understand how customers interact with our website;
  • Create or measure advertising audiences; and
  • Display advertising that may be more relevant where permitted.

Under certain US state privacy laws, some advertising disclosures may be treated as “sharing,” “targeted advertising,” or a similar regulated activity.

8. Judge.me Reviews

We may use Judge.me to collect, manage, and display customer reviews.

When you submit a review, your selected display name, rating, review text, and any images or videos you provide may be displayed publicly. Do not include private, confidential, financial, or sensitive information in a public review.

9. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to:

  • Operate the website and shopping cart;
  • Remember preferences;
  • Support checkout and security;
  • Understand website usage;
  • Measure advertising performance; and
  • Personalize content or advertising where permitted.

You can manage certain cookies through our website privacy controls, your browser settings, or your device settings. Blocking essential cookies may prevent parts of the website from working correctly.

10. How We Disclose Information

We may disclose relevant information to:

  • Shopify;
  • Payment processors, including PayPal where selected;
  • Shipping carriers, suppliers, and fulfillment partners;
  • Customer-support, technology, and security providers;
  • Meta and other advertising or analytics partners;
  • Judge.me and product-review providers;
  • Professional advisers and regulators; and
  • Parties involved in a lawful business sale, restructuring, or transfer.

We do not sell personal information merely in exchange for money.

11. Email Marketing

We may send marketing emails where you have consented or where otherwise permitted. You can unsubscribe using the link contained in a marketing email. Unsubscribing does not stop transactional messages concerning orders, payments, shipping, security, or customer support.

12. SMS Marketing

We do not currently require customers to subscribe to SMS marketing. If SMS marketing is introduced in the future, participation will be optional and subject to applicable consent and unsubscribe requirements.

13. Data Retention

We retain information for as long as reasonably necessary to complete transactions, maintain business and tax records, provide support, prevent fraud, resolve disputes, enforce agreements, and meet legal obligations.

14. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

15. Your Privacy Rights

Depending on where you live, you may have rights to:

  • Access or correct personal information;
  • Request deletion of eligible information;
  • Receive a portable copy of certain information;
  • Withdraw consent;
  • Opt out of certain targeted advertising or data sharing; and
  • Appeal an applicable privacy decision.

Submit a request to support@walmart247.com with the subject line “Privacy Request.” We may request information necessary to verify your identity.

16. Children’s Privacy

Our services are intended for adults. Customers must be at least 18 years old, or the age of legal majority where they live, to place an order.

17. International Data Processing

Because we operate online and use international service providers, information may be transferred to or processed in countries other than your country of residence, subject to applicable legal and contractual safeguards.

18. Third-Party Links

Our website may link to third-party websites. We are not responsible for the independent privacy, security, or content practices of those third parties.

19. Changes to This Policy

We may update this Privacy Policy to reflect changes to our business, technology, services, or legal obligations. The revised version will be posted with a new effective date.

Privacy Contact

Email: support@walmart247.com

HD Global · 25 Collins Street, Melbourne, VIC 3000, Australia